by Amanda Paige

In case you are following “The Recession is Truly Hitting Home” story, here is the response I received today from Quilted Northern:

 —–Original Message—–
From: Georgia-Pacific CRC [mailto:GPCRC@GAPAC.com]
Sent: Wednesday, September 16, 2009 4:35 AM
Subject: RE: Quilted Northern Contact Us

Thank you for contacting the Georgia-Pacific Consumer Response Center.  Georgia-Pacific places tremendous importance on the opinions we receive from our customers. We understand you may have some concerns about the roll width of Quilted Northern Soft & Strong(r).

Quilted Northern Soft & Strong(r) is about 1/2 inch narrower than before, and we have slightly reduced the sheet count. Because of today’s economic climate, cost is a factor. We made the decision to slightly reduce the roll to bring you the bathroom tissue you trust at the same value. Quilted Northern Soft & Strong continues to provide the cleanliness and comfort you have come to expect, making it a great value in today’s economy.

Your feedback will be shared with management for review.

Thank you.

Consumer Response Center

gpcrc@gapac.com | 800-283-5547

See I’m not crazy, they are guilty as charged!  What do you think about their response?  Not only do we have to be coupon shoppers, but now we have to be private investigators too.  In “Survivors guide to the recession“, a recent article by William Porter of the DenverPost.com suggests buying these items at the dollar store, but what if that $1 now only buys you $0.75 worth of toilet paper?  I think I am going to go buy myself a bidet!

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